Social media policy for Milton Keynes City Council libraries

How we engage with social media

We post on social media about our own buildings, stock, events, exhibitions, Library outreach work, as well as external events and subjects we feel may be of interest to our followers. We welcome feedback and suggestions to improve our services.

Please note the following:

  • We will remove any offensive or inappropriate comments or content.
  • We will block anyone who repeatedly posts offensive or inappropriate comments.
  • We monitor our social media accounts daily and aim to respond to any comments or queries as soon as possible.

Sharing content

Re-tweets (RTs) and sharing of posts/content are not endorsements; if we RT/share something, it is because we feel it is of potential interest to our followers.

Replies and direct messages

While we aim to respond to queries and messages posted on social media, the best way to contact us is to send an email.

Who we follow

We welcome followers to our social media accounts - please note that if you follow us, we will not automatically follow you back. If we do follow you, it does not mean we endorse your views or posts.

Availability

Our social media accounts may occasionally be unavailable and we accept no responsibility for lack of service due to downtime by the various social media platforms.

Freedom of information, data protection, privacy and copyright

Requests for information under the Freedom of Information Act and similar regulations should be emailed to us to ensure that requests are handled promptly.

Milton Keynes City Council libraries' use of social media is subject to the Milton Keynes City Council privacy notice, Milton Keynes City Council social media policy and the Milton Keynes City Council library service privacy notice.

We make every effort to ensure that content we share on social media does not infringe any party's copyright or other intellectual property rights. If we have shared information which infringes your intellectual property rights, please email us at Central Library.

Our social media pages

Milton Keynes City Council Libraries contact information

Milton Keynes Central Library, 555 Silbury Boulevard, Milton Keynes MK9 3HL