Banking including OneCard

Online Banking

Online banking and bankline

Online Banking

For schools that bank with NatWest under the council pooling arrangement we are able to offer you online banking, including the ability to process automated payments.

Those schools that wish for the council to set up online banking facilities need to complete the Online Banking Request Form and send a scanned signed copy to the Schools Statutory Finance Team on as soon as possible. Please read the briefing note and operational guidance for more information. 

NatWest have developed the ability for customers to send non urgent queries by email to the Corporate Service Team. Read more about the team, who will be able to answer any ad hoc queries regarding your account and place stops on cheques.

When emailing, please make sure that:

  • BACS recall requests are received by the bank by 12:00 noon on the day before the credit is due and have 'BACS Recall' in the subject line of your email
  • stop chequesrequests are received by the bank by 3:30pm and have 'Stop Cheque' in the subject line


A detailed guide on the benefits of the Bankline facility can be found in the Bankline presentation pdf document which is located in the documents area of this page.

Contact Natwest or visit Natwest's online Bankline support for more information.  

Bank Fraud

Fraud techniques continue to evolve as criminals look for new ways to defraud their victims. Everyone is a potential target. NatWest is committed to helping you safeguard your money and uses a wide range of fraud prevention and detection processes in the fight against financial crime.

Below are various documents published by NatWest to help raise awareness of fraud and help protect yourselves and the school from potential fraudulent situations. Alternatively, read Natwest's Fraud and Security Advice.

We would urge schools to look to see how you can take steps to protect yourselves.

If you have any concerns, please contact your bank who should be happy to try to address them.


Schools that wish to make use of a purchase or charge card are encouraged to make use of the free OneCard for schools which is available through a central government framework agreement. The following information identifies the service available to you and the rules and regulations that schools must adhere to.

Rules and regulations

For those schools that are already making use of a NatWest corporate “OneCard” you can simply transfer to the free card by letting the Schools Finance Team know by emailing them on with details of the cardholder and number. They will do the rest and you will be able to continue to use your existing card until it is replaced when it reaches its expiry date. The only difference is that schools are not charged the annual administration fee.


For those schools that want to make use of the OneCard and do not have an existing NatWest “OneCard” then an application form must be completed. The form is easy to complete and you will find all the relevant forms and guidance below.  

The guidance on OneCards in schools must be read before proceeding with the application forms and any decision to proceed with use of a purchase or charge card must be taken by the governing body and minuted as such. A declaration form must be completed and returned to the Schools Finance Team with your application.

If you have a problem completing these forms, please refer to the guidance below before speaking to the Schools Finance Team, or contacting NatWest Commercial Banking on 01908 244960.

All forms must be returned to the Schools Finance Team once completed who will check these, arrange any signatures required in the case of the OneCard, and then liaise with the bank accordingly.

School Bank Mandate