Discretionary Hardship Award

We may be able to provide extra help with your Council Tax if you are experiencing financial hardship or exceptional circumstances.

Discretionary reductions can be made under Section 13A of the Local Government Finance Act 1992. Awards are made from the council's own funds and are not automatic.

We will consider each application individually and decide:

• whether an award should be made
• how much help to provide
• how long the award should apply for.

Before you apply

Before applying, you should make sure you have explored any other help available to you, including:

• Council Tax reductions, discounts or exemptions you may be entitled to
• challenging your Council Tax band if you believe it is incorrect
• other financial support, including cost of living support
• independent debt advice, where appropriate.

We will consider your financial circumstances as part of your application, including any savings, assets or other resources available to you. You may be asked to provide evidence of your financial hardship or exceptional circumstances.

Information about other help you may be able to get is available here:

• Council tax exemptions and discounts
• Local council tax reduction scheme
• Cost of living support

Read the Policy

Before you apply, please read the Discretionary Financial Assistance Policy carefully. This explains who can qualify and how decisions are made.

How to Apply