Discretionary Hardship Award
We can sometimes give a short-term council tax reduction to people who find themselves unexpectedly in exceptional circumstances. This type of discretionary hardship award is also known as a Section 13a reduction under the Local Government Finance Act 1992.
We can only give a Section 13a reduction in exceptional situations. The money to cover the reductions comes out of our own funds and the decision to make a reduction and how much it is for is at our discretion -we do not have to give a reduction to anyone.
How to apply for a discretionary hardship award
When applying, you must:
- demonstrate you have taken all reasonable steps to resolve the problems that are causing you to apply for the reduction
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apply for any other types of council tax reduction, council tax discounts or exemptions or other financial help you might be able to get. Details of what help is available can be found on the following web pages:
Council tax exemptions and discounts
- check to see if you can reduce your council tax by challenging your council tax band, if you have grounds to do so
- demonstrate that you do not have any assets, equity on any owned property, excess income or savings that could be used to pay the council tax
- investigate and take advice to see if you are eligible for a debt relief order or involuntary arrangement
- demonstrate that you have exhausted all alternative options available to you.
- evidence that you are experiencing financial hardship or exceptional or unforeseen circumstances
You can apply for a discretionary hardship award under Section 13a online - before applying please read Appendix A of Discretionary Financial Assistance policy carefully to see if you may qualify: