Due to the upcoming bank holidays in May, please be aware of the following changes to housing benefit payment dates:
- Monday, 5th May: Payments will be available in bank accounts on Tuesday, 6th May.
- Monday, 26th May: Payments will be in bank accounts on Tuesday, 27th May.
Need to contact us? It’s quick and easy to do it online, where you can check your account balance, tell us you’ve moved, arrange or amend direct debits, request a special payment arrangement and apply for certain discounts and exceptions. If you still need to speak to us, you can call us on Monday, Tuesday, or Thursday between 9am and 5pm as we focus on handling customer applications the rest of the time.