Need to get in touch?
It’s quick and easy online—check your balance, update your address, manage direct debits, request payment arrangements, or apply for discounts and exemptions.
If you still need to speak to us, call Monday, Tuesday or Thursday between 9am and 5pm. We prioritise processing applications at other times.
£100 Household Energy Payment - get ready now!
The Government has announced a £100 Household Energy payment for eligible households in Council Tax bands A to D from January 2027.
We are waiting for further detailed guidance about who will be eligible for the Household Energy payment, we will update this page when we know more.
Direct Debit
If you pay your Council Tax by Direct Debit, and you are eligible, you won't need to apply. Your payment will be made automatically to your bank account.
Not paying by Direct Debit
Not paying by Direct Debit? Sign up now. Pay Council Tax | Milton Keynes City Council
While you're there, you can also switch to eBilling and receive your Council Tax bills electronically. MyCouncil Tax Online | Milton Keynes City Council
If you don't pay by Direct Debit, don't worry. Eligible households will be invited to apply separately.
Check your Council Tax Band
Find out the Council Tax band for your home. Check your Council Tax band - GOV.UK
Be alert to scams
Please be careful of scams. Do not provide personal or bank details in response to unexpected emails, text messages or phone calls about the Household Energy Payment.