1. Set Up a Payment Plan
If you’ve received a reminder or court notice, you can arrange a Special Payment Plan by signing into, or registering for, your online Council Tax account. If you aren’t able to access our online service you can call us on 01908 253794 or 01908 254060 (Mon, Tue, Thu – 9am to 5pm) or email counciltax@milton-keynes.gov.uk. .
2. Apply for Council Tax Reduction
If you're on a low income or receiving benefits, you might qualify for a Council Tax Reduction. Apply through our Benefits Portal.
3. Check what other help and support may be available
Information on the help and support that is available to Milton Keynes residents is available on our cost of living support page.
If you are not already receiving a benefit, the first thing you should do is make a new claim. Use the benefit calculator to work out which benefit you should claim.
You can also use this link if you are already receiving a benefit but wish to know if you should claim another benefit, such as Universal Credit
4. Complete an Income & Expenditure Form
This helps us understand your situation and find the best solution. Fill it out online.
5. Check whether you could get a discount or exemption
Details of the discounts and exemptions that are available and how to claim are on our website