Need to contact us? It’s quick and easy to do it online here, where you can check your account balance, tell us you’ve moved, arrange or amend direct debits, and apply for certain discounts and exceptions. If you still need to speak to us, you can call us on Monday, Tuesday, or Thursday between 9am and 5pm as we focus on handling customer applications the rest of the time. 

To reduce the amount we spend on paper and postage,  we will now contact our residents by voice messages, text and email. If you receive a call or a message from Milton Keynes City Council because you are late paying your council tax please be assured that the call is genuine but if you are concerned you can log into your online account using the link below to check your Council Tax account and make payment. There is no need to contact us if you have recently paid and your account is up-to-date. 

Council Tax Online

Find out more information about our online services and how you can manage your account online

Struggling to pay

What to do if you are struggling to pay your Council Tax and how we can help you.

We no longer send out Council Tax Reduction (CTR) notifications. Your Council Tax bill confirms the CTR award amount. The back of your bill also provides you with information regarding your rights of appeal and duty to notify a change in circumstances.  You can view your CTR breakdown by registering and logging into 'Online Council Tax Account'. You can also request a copy of your statement by contacting the Benefits Team

Council Tax

Council Tax contact information

Revenues Service, PO Box 5327, Civic, 1 Saxon Gate East, Central Milton Keynes MK9 3EJ