We want to help local residents who are struggling financially because of the Coronavirus outbreak.
The government has announced a COVID-19 Council Tax Hardship Fund for people who are working age and on a low income. This means:
if you already receive a Council Tax Reduction but still have part of the bill to pay, you will now get a bigger reduction. This discount will be automatically applied to your Council Tax bill if you are eligible, and we will send you an updated bill once the extra reduction has been applied to your account. Find out more about the help available
if your circumstances have changed you should check if you are now eligible for a council tax reduction
if you are having immediate difficulty paying your Council Tax bill, please get in touch by emailing us or call 01908 253794 – please note that we are receiving a high volume of calls and so there may be a delay in taking your call
Find out further details of the financial assistance that is available to local residents.
At this crucial time it’s very important that those who can pay their Council Tax continue to pay as normal to support the important services in our community. Council services are under huge pressure, working to deliver care for the vulnerable and elderly, and keeping vital day-to-day operations running.